Terms and Conditions

By using this website and placing an order, you agree to these Terms and Conditions. Please read them together with our Privacy, Shipping, Cancellation, Return & Replacement, Refund and Payment policies.

Your account and information

You are responsible for the activity on your account and for keeping your login details safe. You must provide accurate customer and delivery information. Incorrect information may delay or prevent delivery.

Orders and acceptance

Placing an order is a request to buy. Receipt of an order request does not by itself guarantee acceptance, product availability, or dispatch. An order becomes financially confirmed only after authoritative payment confirmation or an approved offline-payment workflow. AMODHAM may reject or cancel an order that appears fraudulent, duplicate, mispriced or not serviceable to your location.

Pricing, MRP and taxes

Prices are shown in Indian Rupees and are inclusive of applicable taxes unless stated otherwise. Any savings shown against the MRP are already reflected in the selling price. The order total calculated by AMODHAM at checkout is authoritative; no customer-supplied total can override it.

Shipping charges

Shipping charges and any free-shipping conditions are shown at checkout and described in our Shipping and Delivery Policy. The fees shown at checkout are authoritative.

Payment, failure and retry

Payment is authorised through the payment provider displayed at checkout. A failed, cancelled, abandoned or expired payment is not a successful payment. Where a supported payment fails or expires, you may retry it while stock remains available.

Cancellation, returns and refunds

Cancellation, returns, replacement and refunds are governed by the respective policies linked in the footer. Refund timelines depend on your bank or payment provider.

Product images and natural variation

Product photographs are for illustration. Whole and raw spices are natural agricultural products and may vary in colour, size, appearance and aroma between batches. Such natural variation is not a defect.

Storage after delivery

After delivery, please store products correctly (cool, dry, away from direct sunlight and moisture). AMODHAM is not responsible for spoilage caused by incorrect storage after delivery.

Website use and intellectual property

You may not misuse the website, attempt unauthorised access, or disrupt its operation. The AMODHAM name, logo, content and images are the property of AMODHAM and may not be copied without permission.

Service interruptions and force majeure

The website may occasionally be unavailable for maintenance or reasons beyond our control. AMODHAM is not liable for delays or failures caused by events beyond its reasonable control, including courier disruptions, weather, strikes or other force-majeure situations.

Limitation

Nothing in these terms removes or limits your statutory rights as a consumer under applicable Indian law.

Governing law

These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts at Coimbatore, Tamil Nadu.

Customer support

Phone and WhatsApp: +91 99446 30906
Email: amodhamspicemart@gmail.com
Working days: Monday to Saturday · Working hours: 9:00 AM to 7:00 PM
Supported languages: English, Tamil and Malayalam.