AMODHAM customer policies and support
Policy

Refund Policy

Effective date: 20 July 2026 · Last updated: 20 July 2026

This policy explains how approved refunds are handled.

Refund initiation

Approved refunds are normally initiated within 2 business days after approval.

Refund method

Refunds are made to the original payment method wherever technically possible.

Important

  • Your bank or payment provider may need additional time to credit the amount to your account.
  • A refund is not complete merely because AMODHAM has initiated it.
  • You can check the payment and refund status in your Order History where available.
  • Refund status and order/fulfilment status are displayed separately.

Shipping charges

Original shipping charges are normally non-refundable. Shipping charges may be refunded when:

  • The complete order is cancelled before dispatch
  • AMODHAM supplies the wrong product
  • The shipment is damaged or lost in transit
  • The complete order is rejected for an approved quality issue
  • Delivery fails because of AMODHAM or its courier partner

A partial goods return does not automatically qualify for a shipping refund.

Customer support

Phone and WhatsApp: +91 99446 30906
Email: amodhamspicemart@gmail.com
Working days: Monday to Saturday · Working hours: 9:00 AM to 7:00 PM
Supported languages: English, Tamil and Malayalam.