Privacy Policy
Effective date: 20 July 2026 · Last updated: 20 July 2026
This Privacy Policy explains how AMODHAM handles the information you share with us when you use this website, place an order, make a payment, or contact our support team. AMODHAM is the business name used for all customer-facing communication.
Information we may collect
- Customer name
- Mobile number
- Email address
- Billing and delivery address
- Order history
- Payment status
- Refund status
- Customer-support communication
- WhatsApp communication
- Website cookies
- Analytics information
- Device and browser information where collected
- Marketing consent preferences
How we use your information
- Account creation and authentication
- Accepting and fulfilling orders
- Payment processing
- Invoice generation
- Shipping and delivery
- Returns and refunds
- Fraud and security checks
- Customer support
- Legal and tax compliance
- Service improvement
- Analytics
- Promotional communication where you have given consent
Who we may share information with
We share information only as necessary with:
- Razorpay or another approved payment processor
- Courier and logistics providers
- Website and cloud-hosting providers
- Email and WhatsApp communication providers
- Analytics providers
- Accountants, auditors, regulators or authorities where legally required
Payment information
Online card, UPI and bank payment details are handled by our payment gateway (Razorpay). AMODHAM does not directly store your full card number, CVV, UPI PIN or banking password.
Marketing and communication
Marketing consent is kept separate from your purchasing consent. You may opt out of promotional WhatsApp and email communication at any time. Transactional messages about your order, payment, invoice, delivery and refund may still be sent where required to serve your order.
AMODHAM does not sell your personal information.
Data retention and deletion
You may request deletion of your account or personal data by writing to amodhamspicemart@gmail.com. Some invoice, transaction, tax, fraud-prevention and legal records may need to be retained where the law requires it, even after a deletion request.
Security
We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, and we do not claim absolute security or any certification we do not hold.
Cookies and analytics
The website may use cookies and analytics to keep the site working, remember your cart and improve the experience. You can control cookies through your browser settings.
Customer support
Phone and WhatsApp: +91 99446 30906
Email: amodhamspicemart@gmail.com
Working days: Monday to Saturday · Working hours: 9:00 AM to 7:00 PM
Supported languages: English, Tamil and Malayalam.