Payment Policy

This policy explains how payments work on the AMODHAM website.

Payment methods

Online payments are processed through Razorpay or another approved payment provider displayed at checkout. The available payment methods are those shown at checkout.

Payment outcomes

• AMODHAM does not control bank, card-network or payment-provider declines.
• A failed, cancelled, abandoned or expired payment is not a successful payment.
• You may retry a supported failed or expired payment while stock remains available.
• An order becomes financially confirmed only after authoritative payment confirmation or an approved offline-payment workflow.

Order totals and duplicate protection

• Order totals are calculated and confirmed by AMODHAM’s server. No customer-supplied total can override AMODHAM’s calculated total.
• Duplicate payment protection is applied so that a repeated attempt does not create a second charge for the same order.
• Refunds are processed according to our Refund Policy.

Payment safety

If an amount is debited but the website does not show payment success, please contact support with your order number: amodhamspicemart@gmail.com or WhatsApp +91 99446 30906. AMODHAM will never ask you to share an OTP, PIN, complete card details or a banking password.

Customer support

Phone and WhatsApp: +91 99446 30906
Email: amodhamspicemart@gmail.com
Working days: Monday to Saturday · Working hours: 9:00 AM to 7:00 PM
Supported languages: English, Tamil and Malayalam.