Policy
Customer Support and Grievance Policy
Effective date: 20 July 2026 · Last updated: 20 July 2026
AMODHAM Customer Support
Phone and WhatsApp: +91 99446 30906
Email: amodhamspicemart@gmail.com
Working days: Monday to Saturday
Working hours: 9:00 AM to 7:00 PM
Supported languages: English, Tamil and Malayalam.
How to raise a complaint
- Please provide your order number and a clear description of the issue.
- For an urgent food-safety complaint, please clearly mention “Food Safety Concern”.
- Complaints will be acknowledged as soon as reasonably possible.
- AMODHAM will try to resolve complaints within the legally applicable period.
- Complex courier, bank or payment-provider issues may take longer to resolve.
- We will inform you about material progress where practical.
Grievance contact
Rahul Ravindran
Customer Grievance Officer
Email: amodhamspicemart@gmail.com
Phone: +91 99446 30906