Cancellation Policy

This policy explains when an order may be cancelled.

When cancellation is possible

• You may request cancellation before the parcel is handed over to the courier.
• Cancellation may be accepted after packing only when the parcel has not yet been dispatched or handed over to the courier.
• Orders cannot normally be cancelled after dispatch.

How to request cancellation

You may request cancellation through the website order page or through customer support:

Phone and WhatsApp: +91 99446 30906
Email: amodhamspicemart@gmail.com

Important

• A cancellation request is not complete merely because a message was sent. AMODHAM must confirm whether the cancellation was successful.
• Payment reversal or refund time depends on the payment method and is covered by our Refund Policy.
• Where an online payment has failed or has not been captured, you should not be treated as having made a successful payment.
• Cash-on-delivery and manual-payment rules are separate from online Razorpay payment rules.

Customer support

Phone and WhatsApp: +91 99446 30906
Email: amodhamspicemart@gmail.com
Working days: Monday to Saturday · Working hours: 9:00 AM to 7:00 PM
Supported languages: English, Tamil and Malayalam.